Privacy Policy for One Paw Foundation
At One Paw Foundation, we are committed to providing excellent service and ensuring a positive experience for our customers. Please take a moment to review our return and refund policy:
1. Returns: We do not accept returns. All sales are final.
2. Refunds and Cancellations: Refunds or cancellations are only possible if the request is made before the order has been shipped. Once your order has been processed and shipped, we are unable to offer a refund or cancellation.
3. How to Request a Refund or Cancellation: If you wish to request a cancellation or refund, please contact us as soon as possible. You can reach us at info@onepawfoundation.org before your order is shipped. Once your order is dispatched, we will be unable to fulfill any cancellation or refund requests.
4. Order Status Updates: We strive to keep our customers informed about the status of their orders. You will receive notifications when your order is processed and shipped.
5. Exceptions: In the case of an error on our part (e.g., incorrect item shipped), we will work with you to resolve the issue, including arranging for a replacement or a full refund.
For any questions or assistance regarding our Return and Refund Policy, please don’t hesitate to contact us at info@onepawfoundation.org.
Thank you for supporting One Paw Foundation!